U-flex – Managed Private Cloud Services

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Free-up valuable resources by delegating the supervision of your ICT operations.Netapp

Flexible, investment-free and cloud-based IT service management with complete cost control and quality support.

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On-demand IT resources

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Quality of service & governance

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High performance and availability

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Security based on Tier 4 designed datacenters



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BENEFITS

Business are facing major challenges : becoming more agile and innovative while reducing capital expenditures and lowering operational costs. Telindus Telecom U-flex allows you to meet these challenges by delivering enterprise-grade computing resources as a service.

 

Just let go and our experts will handle the rest.

Focus on core business

Your valuable staff can be freed-up and you can refocus on your business, rather than on operational IT issues.

Reduced Risks

Data are hosted in highly secure datacenters whose infrastructure is built upon a powerful combination of state-of-the-art technologies and dedicated security solutions.

 

Get a customized infrastructure while reducing costs

Flexibility

The migration to the cloud becomes a key to your business success: the flexibility of the Telindus Telecom solution will help you boost your business and rapidly respond to new market challenges.

Cost control and foresight

U-flex is a “pay-as-you-grow” solution. You pay for what you need and keep better control over your operational IT costs.

Cost Savings

Building and maintaining your own infrastructure involve considerable upfront capital expenditure (CapEx) and ongoing expenses in hardware, software and human resources. U-flex gives you access to mutualized and optimized IT resources, while operational cost are drastically reduced thanks to industrialized processes and professional tools.

 

A solution that adapts to your needs

Users satisfaction

U-flex improves the users experience through agility, guaranteed availability and a high level of customer service. The quality of the delivered service is monitored and reported via specific Key Performance Indicators (KPIs).

Performance management

Drive and simplify your IT operations through a tailor-made web tool for all change and service requests, incident management and SLAs tracking. It ensures you to have a clear view on achievements and results.

FEATURES

Cloud managed Services:

  • Operational and financial flexibility…
  • Quality of service & governance…
  • High performance and availability…
  • Security and compliance…

Operational and financial flexibility

Get access to a premium service and align your ICT services to your business requirements.

      • Take advantage of a dynamic ICT infrastructure capable to support your business fluctuations.

• Our experts manage your peak activities by provisioning short-term resources.

  • Adjust services and engagement levels easily through a modular catalogue.
  • Improve performance and return on investment (ROI) thanks to a shorter time-to-market.
  • Turn capital investments into operational expenditures.
  • Adjust your needs easily thanks to a "pay as you use" model.
  • Improve cost control through a simple billing model.
  • Boost innovation by providing greater agility and by simplifying the IT development process.
  • Access a customized web tool for all change requests, incident management and SLAs tracking.

 

Quality of service & governance

Our service levels are guaranteed and supported by an efficient governance model.

  • Enhance the user’s experience through a better and quicker responsiveness.
  • Improve the quality, availability and performance of your business-critical applications.
  • Get rid of the day-to-day IT and software management activities.
  • Continuously improve your IT environment thanks to a team of experts.
  • Benefit from a 24/7/365 monitoring of your ICT environment.
  • Monitor performance and users’ satisfaction via a dedicated reporting on incidents and KPIs.
  • Ensure KPIs are delivered according to SLAs with the help of a dedicated Service Delivery manager (SDM).

High performance and availability

To cope with market changes and increase your business potential, Telindus uses the best practices and standardized architectures in order to:

  • Benefit from an end-to-end solution with guaranteed availability.
  • Get access to a powerful infrastructure and benefit from industry-leading technologies.
  • Improve access to your business data and applications thanks to a fast and reliable private optical fibre network.
  • Increase operations efficiency: our solution is designed to address demanding and highly transactional applications.
  • Ensure performance and enable cost saving with the help of multiple tiered storage.
  • Access your data and applications anywhere, anytime, on any device.
  • Gain time and efficiency via one single provider for your network, infrastructure and ICT service management.

Security and compliance

Strengthen your safeguard with proactive risk management and enterprise grade governance model.

  • Our experts have built up Telindus’ Cloud security in order to ensure confidentiality, integrity, availability, and continuity.
  • Benefit from physical and logical security based on Tier 4 designed datacenters.
  • Protect your business information with a ‘Defence in depth’ strategy.
  • Host your data in a segregated, highly-reliable and safe environment.
  • Ensure business continuity, risk management and compliance are supported by a result-based governance model.
  • Respecting PFS Compliance requirements.
  • Compliant with ITIL V3 for process & service management,
  • In line with ISO/IEC standard for Information Security Management (27001), for Risk Management (ISO 31000) and for Business Continuity Management (22301).