U-touch – Communications as a Service

Logo Communication as a service

With U-touch, free yourself from your phone and concentrate on creating business value.

Our U-touch CaaS solution is a ‘pay as you go service’ that gives you access to the latest communication technologies, including VoIP services and IP video conferencing. Simple, transparent and cost-effective.

Have you got any question or do you want any more informations about U-touch?
Our experts are at your disposal.

Benefits

    Increase your employee’s productivity

Drive innovation

Empower people exchange and strive for innovation. Gain significant competitive advantages through enhanced customer experience.

Efficiency in communication

Improve user productivity with a complete and easy to use communication toolkit. Telindus U-touch centralizes all your communication tools on a single, high-performance and secure platform, granting you all the advantages of a cloud based UCaaS solution imbued with professional service and support.

 

Just let go and our experts will handle the rest.

Reduce work load

Free-up staff from infrastructure management constraints. Rely on our technological expertise to improve and monitor your communications services for you.

Manage more effectively

Our VoIP experts take care of everything. No problems with communication or phone systems will ever slow you down again.

Secure your data

U-touch provides redundancy and integrated Disaster Recovery as a service. Fully hosted in highly secure datacenters in Luxembourg.

 

A solution that adapts to your needs

Control your costs

Manage and anticipate operational costs. No investment needed, thanks to a "pay-as-you-grow" VoIP solution with an all-inclusive monthly fee per user.

Cover your growth

U-touch is a modular and scalable UCaaS solution. Smooth migration and reduced installation time ensure a quick response to your evolving needs.

 

Features

Integrated VOIP phone system

Handle calls efficiently. Never miss out on a business opportunity again by getting access to an integrated VOIP solution at a competitive price per user per month.

Empower your choice through our modular service catalogue:
• Start/refresh customer front service with a Contact Center.
• Group your contacts in a unified directory.
• Integrate UC tools with your business applications.
• Unify and professionalize your Customer Greeting Desk.

IP video conferencing solution

To ensure effective communication, teams need to exchange. So do customers. Build collaboration, accelerate decision making and enhance customer and employee engagement through impactful visual IP communications. Plus keep a record of it through our ‘Store and re-use’ IP video conferencing solution.

• Access a wide range of video-ready devices.
• Cut down the need for travel.
• Reduce costs in the long term.

Integral mobility

Fix-to-mobile convergence. One number, one voicemail.

• Access collaboration tools anywhere, anytime (Jabber on iPad, iPhone, Android).
• Rationalize communication costs with network management tools.
• Benefit from Tango’s state-of-the-art 4G mobile data network.

Collaborative instant messaging system

Instant messaging systems and presence management significantly increase the efficiency of teams and enhance customer experience by:

• Routing incoming calls to the relevant AND available contact.
• Facilitating the set-up of innovative services (call centers, assistance etc.).
• Permitting the sharing of content, presentations and documents.